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Store Policies

Shipping - 

Backdrops are shipped within 5 business days of ordering. Please plan accordingly and order in advance of your sessions. We are not responsible for shipping delays. Please confirm that your shipping address is correct upon check out - we are not responsible for incorrect addresses. We are not responsible for theft or damaged packages. If your package arrives damaged please contact us so that we may file an insurance claim with the carrier.

Returns, exchanges and cancellations - 
All sales are final. Every backdrop is custom printed based on the design and size of your choice. Orders cannot be cancelled once they are placed because they go straight to print.

Backdrop size and orientation - 
The first number shown is the height of the backdrop and the second number is the width. For example, a 60"x80” backdrop will be printed 60 inches tall and 80 inches wide. An 8'x10' drop will be 8 feet tall and 10 feet wide. 

Color -
All computer screens, phones, monitors, etc will have different color displays. This means that what you see on your screen and how your backdrop is printed may vary on coloring. Color variation is not a flaw and is to be expected due to the difference in screens and printing. If you need two of the same backdrop design we do recommend ordering them at the same time so that they are printed on the same printer and under the same conditions. 
Questions? Email and we will get back to you!